Frequently Asked Questions
General & Product Information
Section titled “General & Product Information”What is 8Labs?
Section titled “What is 8Labs?”8Labs provides cloud-based virtual lab environments purpose-built for experimentation. Spin up IPv6-powered labs in seconds — break things safely, learn, and rebuild faster.
What is the difference between Virtual Labs and Virtual Dedicated Labs?
Section titled “What is the difference between Virtual Labs and Virtual Dedicated Labs?”Virtual Labs are nested virtualization environments — you can run VMs inside your lab. Ideal for experimenting with hypervisors, Proxmox, and nested setups.
Virtual Dedicated Labs are KVM-based virtual machines for predictable, stable workloads. No nested virtualization — just a solid VM for hosting, development, or testing.
What are ElasticLabs and ElasticLabs NAT?
Section titled “What are ElasticLabs and ElasticLabs NAT?”ElasticLabs are flexible VM tiers with growable resources and snapshot-based recovery. ElasticLabs NAT is the lower-cost variant using private IPv4 behind NAT — same flexibility, less cost.
What is CloudLabs?
Section titled “What is CloudLabs?”CloudLabs are higher-bandwidth cloud lab options with public IPv4 and IPv6, hosted in Amsterdam, NL. Designed for workloads that need better international connectivity.
What operating systems are supported?
Section titled “What operating systems are supported?”All KVM-based labs support a wide range of Linux distributions. Each lab comes with root access and a clean base image. Ubuntu is the default, with more distributions available.
Currency & Payments
Section titled “Currency & Payments”What is LAB Coin?
Section titled “What is LAB Coin?”LAB Coin is 8Labs’ virtual currency. You purchase coins via bank transfer or e-wallet, then spend them on lab plans. No subscriptions, no automatic billing — you control exactly what you spend.
How do I purchase LAB Coins?
Section titled “How do I purchase LAB Coins?”Purchase coins through the Client Panel checkout. Indonesian bank transfer and popular e-wallets are supported.
Is there a free tier?
Section titled “Is there a free tier?”There’s no permanent free tier, but Virtual Labs Small starts at just 1 coin for 3 days — making it very affordable for quick experiments and learning.
Lab Usage & Configuration
Section titled “Lab Usage & Configuration”Can I access my lab via SSH?
Section titled “Can I access my lab via SSH?”Yes, every lab includes full SSH access via the IP address shown in your Cloud Panel. See the Getting Started guide for connection details.
Do you support IPv6?
Section titled “Do you support IPv6?”Yes! All Virtual Labs come with IPv6 enabled. Selected plans also include IPv4. See our IPv6 setup guide for Docker-specific configuration.
How fast is provisioning?
Section titled “How fast is provisioning?”Labs are typically ready within 1–15 minutes after ordering. You’ll receive connection details in the Client Panel once provisioning is complete.
What is the SLA?
Section titled “What is the SLA?”8Labs maintains a 99% uptime SLA for lab infrastructure as stated in our Terms of Service. Check the Status Page for current availability.