Troubleshooting
Common issues and their solutions.
Connection Issues
Section titled “Connection Issues”Can’t SSH into my Virtual Lab
Section titled “Can’t SSH into my Virtual Lab”- Make sure the Virtual Lab is running (not stopped)
- Verify you’re using the correct IP address from the Cloud Panel
- Check that your SSH key or password is correct
- See the Accessing Virtual Labs guide
Permission denied (publickey)
Section titled “Permission denied (publickey)”This usually means your SSH key isn’t properly set up. Try:
- Generate a new key:
ssh-keygen -t ed25519 - Add it to your Virtual Lab via the Cloud Panel
- Ensure correct permissions:
chmod 600 ~/.ssh/id_ed25519
Performance
Section titled “Performance”Virtual Lab feels slow
Section titled “Virtual Lab feels slow”- Check resource usage with
htoportop - Consider upgrading to a higher plan if you need more resources
- Some operations (first boot, system updates) are naturally slower
Docker Issues
Section titled “Docker Issues”Docker won’t start on IPv6-only VPS
Section titled “Docker won’t start on IPv6-only VPS”See our dedicated guide: Install Docker and Enable IPv6